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Digital Experience Officer

2 months ago

Wickford, Essex, United Kingdom Hales Home Care Full time

About Hales Homecare

We are a leading provider of home care services, dedicated to delivering high-quality care to our clients. We are seeking a skilled Medication Officer to join our team, responsible for ensuring the safe and effective management of medications for our service users.

Key Responsibilities

  • Medication Management
    • Ensure accurate recording of medication needs in digital care records
    • Collect and audit Mar charts from service users' homes
    • Identify errors and take necessary escalation actions
    • Report on trends, themes, and incidents
  • Collaboration and Communication
    • Support registered managers with timely information to meet regulatory responsibilities
    • Act as the organisational link with pharmacies and other stakeholders
    • Implement local actions to improve medication management
  • Continuous Improvement
    • Support medication incident reporting and learning
    • Participate in continuous improvement initiatives within the organisation

Requirements

  • 1 year of experience in home care (preferred)
  • Driving Licence (required)
  • Work authorisation in the United Kingdom (required)

Benefits

  • Company pension
  • Cycle to work scheme
  • Employee mentoring programme
  • Health & wellbeing programme
  • Referral programme
  • Store discount

Work Schedule

  • Monday to Friday