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Healthcare Support Worker

2 months ago


Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Healthcare Support Worker. This is a challenging role in a busy and dynamic environment, where no two days are the same.

Key Responsibilities
  • Assist with the planned total patient care under the supervision and guidance of a Registered Nurse.
  • Provide and maintain a high standard of total patient care at all times, ensuring the dignity and self-esteem of the patient/client is preserved.
  • Contribute and participate in the positive working team and the Trust as a whole.
  • Assist with maintaining the cleanliness of the hospital environment, thus contributing to the control of infection.
  • Report to the nurse in charge, on observations made of the patient/client and any changes in the patient/client condition.
  • Chaperone patients/clients and accompany them to other wards, departments, hospital, maintaining the patient's privacy, dignity and safety at all times.
  • Maintain confidentiality at all times, only providing patient/client information under the guidance and supervision of a Registered Nurse.
  • Assist in maintaining a safe environment for patients/clients, visitors and other staff, as directed by the nurse/midwife in charge.
  • Undertake other duties, as directed, such as cleaning, storing and checking of equipment and maintaining storage areas in an orderly manner.
  • Undertake duties on different wards, across the Trust, within the 24 hour period, as required by service demands.
  • Courteously receive patients/clients, relatives and visitors onto the ward.
  • Itemise and check patient/client property with another nursing/midwife colleague, and provide signatory evidence to confirm this has been undertaken.
  • Report all incidents and accidents to the nurse in charge.
  • Be aware of the location of resuscitation and emergency equipment and undertake basic life support procedures, when required.
  • Demonstrate own duties to new starters.
Person Specification
  • Education and Training
    • Essential
      • Good standard of literacy and numeracy (to be tested at interview)
    • Desirable
      • NVQ Level 2 in Health & Social Care (or equivalent)
  • Skills and Abilities
    • Essential
      • To be able to prioritise
      • To be able to plan/manage allocated work
      • Effective communication skills
    • Desirable
      • Phlebotomy
      • ECG
  • Experience
    • Essential
      • Previous relevant experience in the surgical area.
    • Desirable
      • Experience within similar role