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Intune Technical Support Analyst

2 months ago

Walsall, Walsall, United Kingdom Jumar Solutions Full time

Job Title: O365 Technical Support Specialist

Job Type: Full-time

Location: Walsall, West Midlands

Job Description:

We are seeking a highly skilled O365 Technical Support Specialist to join our team at Jumar Solutions. As a key member of our technical support team, you will be responsible for providing expert-level support for our clients' Microsoft 365 deployments, with a focus on Intune.

Key Responsibilities:

  • Provide technical support for Microsoft 365 deployments, including Intune, to ensure seamless user experience.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and deliver training programs for end-users on Microsoft 365 tools and features.
  • Stay up-to-date with the latest Microsoft 365 technologies and best practices.
  • Work closely with clients to understand their technical requirements and provide tailored support solutions.

Requirements:

  • Strong experience with Microsoft 365 deployments, including Intune.
  • Excellent technical support skills, with a focus on problem-solving and troubleshooting.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong knowledge of Microsoft 365 tools and features, including Intune.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading provider of technical services and solutions.
  • A dynamic and supportive work environment.
  • Professional development opportunities to enhance your skills and career.