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Business Systems Analyst

2 months ago

Walsall, Walsall, United Kingdom Walsall Council Full time
Job Description

Business Analyst - Ref: RT06124

Salary: G8: £34,834 - £39,186 per annum (pay award pending)

We are seeking a skilled Business Analyst to join our Transformation and Change team at Walsall Council. As a Business Analyst, you will play a crucial role in driving process improvements and transformational change across the organization.

Key Responsibilities:

  1. Apply business process improvement and reengineering techniques to achieve process efficiencies.
  2. Design, organise and facilitate business analysis and transformational change activity and workshops with staff at all levels and external stakeholders.
  3. Creatively apply business and technical knowledge to enable, support and review all aspects of change and improvement in the Council's customer and internal facing processes and services.
  4. Engage with customers, staff, and stakeholders to deliver and manage change.
  5. Work with service managers to identify new areas of efficiency and improved ways of working to enhance transformational change and progress the Council's Continuous Improvement Plan.
  6. Work with technical teams to gather and engineer solutions requirements, including rapid process improvements.
  7. Apply appropriate business analysis techniques to understand and document the AS-IS position of a service, provide recommendations, and model the TO-BE future state operating model elements.
  8. Effectively interpret complex data and communicate this via reports and recommendations for business process improvements and change adoption to senior managers.

Requirements:

We are looking for strong business analysis skills and experience of leading on the development and delivery of transformational change through the application of business analysis in large organisations.

You will need to hold an industry standards qualification in Business Analysis and be educated to degree level (or clearly demonstrate significant professional experience).

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.