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Store Operations Manager
2 months ago
As a dynamic and customer-focused leader, we're seeking an Assistant Store Manager to join our Café and retail team. If you're passionate about delivering exceptional service and driving sales growth, we want to hear from you
About the Role
- Support the Store Manager in leading a high-performing team, inspiring and developing team members to achieve their performance goals.
- Drive store sales and profit plan, identifying opportunities to maximize performance and exceed targets.
- Implement effective promotions, offers, and marketing initiatives to maximize commercial opportunities in-store.
What We're Looking For
- Experience in a fast-paced, seasonally busy environment, preferably within a luxury brand or retailer.
- Demonstrable experience in delivering exceptional customer service and leading high-performing teams.
- A passion for chocolate, our brand, and delivering outstanding service to our guests.
What We Offer
- A competitive salary and incentives based on performance.
- 50% unlimited staff discount to treat yourself and your friends and family.
- 70% discount off a stay in our Hotel in St Lucia.
- Flexible working arrangements to balance work and personal life.
- A chance to work in an exciting, innovative, and expanding company.
