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Senior IFA Administration Manager

2 months ago


London, Greater London, United Kingdom Financial Divisions Full time

Job Summary:

We are seeking a highly skilled and experienced Senior IFA Administration Manager to join our Financial Divisions team. As a key member of our management team, you will be responsible for leading and managing a team of IFA administrators, providing guidance and support to ensure exceptional client service delivery.

Key Responsibilities:

  • Lead and manage a team of IFA administrators, providing coaching, mentoring, and training to ensure they have the skills and knowledge to deliver outstanding client service.
  • Develop and implement processes and procedures to improve the efficiency and effectiveness of the IFA administration function.
  • Collaborate with other departments to ensure seamless communication and coordination of client services.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement changes as needed.
  • Provide exceptional client service, ensuring that all client needs are met and exceeded.

Requirements:

  • Minimum 3 years of experience in IFA administration, with a proven track record of managing or supervising a team.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work in a fast-paced, deadline-driven environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.