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Technical Support Professional
2 months ago
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team at UK Atomic Energy Authority. As an IT Support Specialist, you will play a critical role in providing technical support and assistance to our employees and stakeholders.
Key Responsibilities
- Provide technical support and assistance to employees and stakeholders via phone, email, and in-person
- Troubleshoot and resolve technical issues related to hardware, software, and network
- Install, configure, and maintain computer systems and software
- Develop and implement technical solutions to improve IT services and support
- Collaborate with cross-functional teams to identify and address IT-related issues
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in IT support or related field
- Strong technical skills and knowledge of hardware, software, and network
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
UK Atomic Energy Authority
UK Atomic Energy Authority is a leading organization in the field of nuclear energy and research. We are committed to advancing the development of fusion energy and reducing our reliance on fossil fuels. Our team is passionate about making a positive impact on the environment and society.