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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in our new store in Weymouth. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.
Key Responsibilities- Provide outstanding customer service, ensuring a positive shopping experience for all customers
- Advise customers on shoe care and accessories, offering personalized recommendations to meet their needs
- Meet or exceed daily sales targets, achieving KPIs and contributing to store success
- Work collaboratively with the sales team to maintain a friendly, engaging, and positive store environment
- Support the maintenance of store standards, product placements, and stockroom
- A competitive hourly rate of £11.70, increasing to £12.05 after completing the required retail induction
- A generous staff discount scheme, with some benefits shareable with family and friends
- Holiday entitlement increasing with service
- Company contribution pension
- Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme
- Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs
- Access to wellbeing and financial support through RetailTRUST
