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IT Support Specialist

2 months ago

Portishead, North Somerset, United Kingdom TRIA Full time £25,000

We are seeking a skilled IT Support Analyst to join our team at TRIA, a managed service provider specializing in Microsoft technologies. As an IT Support Analyst, you will play a crucial role in providing 1st line technical support to our customers.

Key Responsibilities:

  • Perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently.
  • Utilize your technical expertise to troubleshoot and resolve complex technical issues.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Develop and maintain a deep understanding of Microsoft Azure Stack and other relevant technologies.

Requirements:

  • 1-2 years of experience in an IT Support role, preferably with experience working with Microsoft Azure Stack.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.
  • Strong analytical and technical skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.