Parts Sales Specialist

3 days ago

Truro, Cornwall, United Kingdom Vospers Full time
About Vospers

Vospers is a family-run business and leading South West motor dealer group that prioritizes its people. We offer a supportive working environment, career prospects, and excellent benefits, including:

  • Holiday accrual scheme & paid day off for your birthday
  • Life Insurance Scheme
  • Full range of motor discounts for service, sales & parts
  • Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
  • Bike to work Scheme
  • Professional development and recognition programme
  • On-line discount site & life planning services
  • Staff & Customer Referral schemes
The Role

The primary objective of a Parts Advisor is to accurately identify and sell vehicle parts to customers while providing a swift, efficient service by utilizing DMS and Parts identification facilities. Provide technical sales advice in a customer-friendly manner.

Key Responsibilities & Accountability
  • Respond to parts calls in a timely and professional manner.
  • Provide information on the availability and suitability of parts in line with customer needs.
  • Promote and sell parts to achieve recognized targets.
  • Work to increase business opportunities.
  • Supply accurate and detailed parts quotations.
  • Process all parts orders received in a professional, efficient manner, ensuring a high degree of accuracy.
  • Offer existing customers who call in at least one product from any of our promotions.
  • Record any customers concerns and report to the Parts Manager.
  • Record any lost sales on database.
  • Communicate major sales campaigns by both Vospers and manufacturers effectively and promptly to the customer base.
  • Adopt a flexible approach to working in all areas i.e. internal, customer-facing and telesales.
  • Liaise with other department staff i.e. drivers and warehouse to ensure smooth processing of customers orders.
Location and Working Hours

Truro

Monday to Friday with Saturday on a rota

What We Offer

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40 years of service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

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