Technical Coordinator

3 weeks ago


West Bromwich, Sandwell, United Kingdom Platinum Recruitment Consultancy Full time
Technical Coordinator Job Description

We are seeking a skilled Technical Coordinator to join our team at Platinum Recruitment Consultancy. As a Technical Coordinator, you will be responsible for managing all incoming customer emails and phone calls regarding technical questions.

Key Responsibilities:

  • Evaluate returned items with technical faults
  • Organise replacement parts for despatch to customers
  • Work with the warehouse to ensure spare parts are correct and up-to-date
  • Collaborate with suppliers on defective products and improvements
  • Train staff on products and specific issues
  • Learn products to advise and guide customers
  • Improve technical processes and automate where possible

Requirements:

  • Good DIY or plumbing/heating experience
  • Ability to work with Sage 200 system

What We Offer:

  • Competitive salary
  • Parking and benefits package
  • Full-time and permanent position
  • Monday to Friday, 0900 to 1700

About Us:

Platinum Recruitment Consultancy is a leading recruitment agency, and we are committed to finding the best candidates for our clients. If you are a motivated and skilled individual looking for a new challenge, please apply now.


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