Technical Coordinator
3 weeks ago
We are seeking a skilled Technical Coordinator to join our team at Platinum Recruitment Consultancy. As a Technical Coordinator, you will be responsible for managing all incoming customer emails and phone calls regarding technical questions.
Key Responsibilities:
- Evaluate returned items with technical faults
- Organise replacement parts for despatch to customers
- Work with the warehouse to ensure spare parts are correct and up-to-date
- Collaborate with suppliers on defective products and improvements
- Train staff on products and specific issues
- Learn products to advise and guide customers
- Improve technical processes and automate where possible
Requirements:
- Good DIY or plumbing/heating experience
- Ability to work with Sage 200 system
What We Offer:
- Competitive salary
- Parking and benefits package
- Full-time and permanent position
- Monday to Friday, 0900 to 1700
About Us:
Platinum Recruitment Consultancy is a leading recruitment agency, and we are committed to finding the best candidates for our clients. If you are a motivated and skilled individual looking for a new challenge, please apply now.
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