Claims Handler
1 month ago
We are seeking a skilled Claims Handler to join our Commercial Claims team at AXA. As a key member of the team, you will be responsible for managing a portfolio of claims, conducting thorough investigations, and negotiating cost-effective resolutions.
Key Responsibilities- Proactively manage a portfolio of claims up to £100K, working closely with brokers and clients to ensure timely and effective resolution.
- Conduct comprehensive investigations into policy and legal liability for EL, PL, and Disease claims, using advanced negotiation skills and tactics to achieve successful outcomes.
- Provide exceptional customer service, maintaining a logical and measured approach to all tasks and interactions.
- Develop and maintain strong relationships with clients, brokers, and internal stakeholders, ensuring seamless communication and collaboration.
- Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to drive continuous improvement and excellence in claims handling.
- Proven experience in claims handling, with a strong track record of managing complex claims and achieving successful outcomes.
- Excellent negotiation and communication skills, with the ability to build strong relationships with clients, brokers, and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to conduct thorough investigations and make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong knowledge of insurance products, policies, and procedures, with the ability to apply this knowledge to drive effective claims handling.
- Competitive annual salary of up to £27,000.
- Annual company and performance-based bonus.
- Contributory pension scheme (up to 12% employer contributions).
- Life Assurance (up to 10 x annual salary).
- 25 days annual leave plus Bank Holidays.
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
- AXA employee discounts.
- Gym benefits.
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