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Customer Service Representative

2 months ago

Doncaster, Doncaster, United Kingdom EE Full time

About the Role:

We are seeking a skilled and confident individual to join our Sales Team in Doncaster as a Customer Service Representative - Sales Advisor. As a key member of our team, you will be responsible for enhancing customers' digital lives by discussing and recommending the right products and services.

Key Responsibilities:

  • Talk to customers over the phone to understand their needs and preferences
  • Discuss and recommend EE products and services that meet their requirements
  • Provide exceptional customer service and build strong relationships with customers
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

What We Offer:

  • A competitive salary and an uncapped commission scheme
  • Huge discounts on EE and BT products, including mobile and broadband services
  • Support for career development and growth opportunities
  • Volunteering days to give back to the local community
  • Optional private healthcare and dental insurance
  • A concierge service to support your work-life balance

Shift Pattern:

Our Sales Team operates on a variety of shifts, including mornings, afternoons, and evenings, Monday to Sunday. We offer a range of flexible working arrangements to suit your needs.

Why EE?

We are a leading digital communications company that values our employees and provides a supportive and inclusive work environment. We are passionate about developing our people and offer a range of training and development opportunities to help you succeed in your career.