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Field Service Technician

2 months ago

Grantham, Lincolnshire, United Kingdom Vishay Precision Group, Inc. Full time

Exciting Opportunity for a Field Service Technician

We are seeking a skilled Field Service Technician to join our team at Vishay Precision Group, Inc. as a key member of our customer support team. As a Field Service Technician, you will play a crucial role in ensuring the smooth operation of our products and providing top-notch customer service.

About the Company:

Vishay Precision Group, Inc. is a leading manufacturer of precision foil resistors and strain gauges, specializing in high-quality weighing systems for commercial vehicles. Our products enable efficient and cost-effective load management.

Key Responsibilities:

  • Travel to customer locations to install and maintain onboard weighing products
  • Identify new business opportunities to maximize revenue
  • Manage account stock and perform product calibrations to ensure optimal performance
  • Diagnose and repair weighing systems to minimize downtime
  • Provide exceptional customer service and technical support to resolve customer issues
  • Attend regular meetings with our engineering team to stay up-to-date on product developments
  • Recommend solutions to customer problems and provide expert advice

Requirements:

  • Ability to work independently and as part of a team
  • Basic knowledge of electrical and mechanical components
  • Basic IT skills to effectively communicate with customers and colleagues
  • Excellent customer service skills to build strong relationships with customers
  • Willingness to travel within a designated area to meet customer needs
  • Clean driving license to operate company vehicles
  • Experience with heavy goods vehicles (HGVs) is an advantage

Benefits:

As a Field Service Technician at Vishay Precision Group, Inc., you will enjoy a competitive salary, company vehicle, pension scheme, life assurance, and opportunities for personal development and growth.