ICT Operations Manager

4 weeks ago


AshtonunderLyne, Tameside, United Kingdom LA International Computer Consultants Ltd Full time
Job Title: ICT Operations Coordinator

We are seeking an experienced ICT Operations Coordinator to join our team at LA International Computer Consultants Ltd. The successful candidate will provide guidance and leadership to our Tier 1 and 2 teams, ensuring a high-quality first and second-level technical service desk function is delivered.

Key Responsibilities:
  • Manage the overall Tier 1 and 2 service delivery, ensuring it meets the agreed Service Level Agreements (SLAs).
  • Provide leadership and guidance to the Tier 1 and 2 teams, promoting a culture of excellence and continuous improvement.
  • Develop and implement strategies to improve service delivery, quality, and efficiency.
  • Collaborate with other teams to ensure seamless service delivery and resolve any issues that may arise.

This is an exciting opportunity for a motivated and experienced ICT Operations Coordinator to join our team and contribute to the success of LA International Computer Consultants Ltd.



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