International Technical Support Specialist

4 weeks ago


Kingswinford, Dudley, United Kingdom Stiltz Homelifts Full time
Job Title: International Technical Support Engineer

Stiltz Homelifts is seeking a highly skilled and experienced International Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing technical assistance and support to our customers across the UK and internationally.

Key Responsibilities:
  • Provide technical support and assistance to customers via phone, email, and on-site visits.
  • Work closely with our international customer base to resolve technical issues and provide product training.
  • Collaborate with our R&D engineering team to develop and implement new product features and improvements.
  • Provide advanced troubleshooting skills and technical expertise to resolve complex technical issues.
Requirements:
  • Proven experience in a technical support role, preferably in a field-based environment.
  • Fluent in Spanish and English languages, both written and verbal.
  • Relevant technical qualification, such as SVQ/NVQ Level 3 in Mechanical/Electrical Engineering.
  • Excellent communication and interpersonal skills, with the ability to work autonomously.
  • A valid passport and the ability to travel internationally.
  • A full valid UK driving license.
What We Offer:
  • Competitive salary of £41,550 per annum.
  • Company vehicle.
  • 25 days holiday + 8 Statutory Holiday Days + 1 extra day for your birthday.
  • Pension scheme.
  • Life assurance.
  • Company bonus scheme.
  • Enhanced cash health plan.
  • Health & Wellbeing program.
  • Cycle to work scheme.
  • Employee Discount.
  • Employee referral scheme.
  • Free on-site parking.
  • Fully supported induction and on-going training/development.
About Stiltz Homelifts:

At Stiltz Homelifts, we're committed to empowering people to live independently in their own homes. We design, manufacture, and install innovative homelifts that enhance quality of life.



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