Quality Assurance Specialist

3 weeks ago

Kingswinford, Dudley, United Kingdom Concept Technical Resources Full time
Job Title: Quality Engineer

Concept Technical Resources is seeking a highly skilled Quality Engineer to join our team.

Job Summary:

We are looking for a Quality Engineer to develop, implement, and continuously improve our Quality Management Systems (QMS). The successful candidate will manage customer, supplier, and internal Non-Conformance Reports (NCRs), ensuring swift corrective actions. Additionally, they will evaluate, qualify, and continually monitor the performance of new and existing suppliers.

Key Responsibilities:
  • Supplier Management:
    • Evaluate and qualify new suppliers and conduct continuous improvement activities for existing suppliers.
    • Manage and distribute supplier performance scorecards to ensure ongoing supplier quality.
  • Non-Conformance Management (NCRs):
    • Handle Supplier, Customer, and Internal NCRs using the 8D Methodology.
    • Ensure timely acknowledgment and resolution of NCRs, leading corrective actions and improvement plans.
    • Conduct root cause analysis for all NCRs and produce 8D reports for corrective and preventive actions.
  • Quality Management System Audits:
    • Manage the internal audit schedule for QMS systems and ensure compliance with procedures.
    • Carry out both internal and external audits to ensure the effectiveness of QMS.
  • KPI & Reporting:
    • Produce monthly KPI reports to track performance and drive action plans.
    • Prepare and distribute supplier performance reports to ensure quality standards are met.
  • Problem-Solving & Continuous Improvement:
    • Lead investigations into root causes for NCRs and customer complaints.
    • Use basic quality tools and problem-solving processes to develop effective solutions.
Preferred Qualifications and Experience:

We are looking for a Quality Engineer with a minimum of 2 years of experience in a quality-related role. The ideal candidate will have familiarity with technical drawings and the ability to interpret them. Experience with fasteners is preferred, as well as knowledge of problem-solving techniques, quality tools, and root cause analysis. Strong communication skills, both verbal and written, and the ability to work effectively in a team are essential.

If you are a Quality Engineer or Quality Technician looking for a new opportunity, please apply today.

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