Cluster Operations Manager
3 weeks ago
We are seeking an experienced Cluster General Manager to oversee the operations of our two hotels in South County Dublin. As a key member of our team, you will be responsible for leading our teams and driving business growth.
About the RoleThe successful candidate will have a proven track record of success in a similar role, with a minimum of 3-5 years of experience as a General Manager in a 4 or 5-star environment. You will be responsible for:
- Overseeing all departments of the hotel
- Assuming full responsibility for operational management, financial performance, and sales & marketing activity
- Maximising guest satisfaction and exceeding expectations
- Working closely with all departments to maximise service opportunities and increase revenues
- Planning and operating within annual budget guidelines to achieve profitability
- Developing a friendly and personable business relationship with clients, guests, and staff
- Creating a positive culture that promotes employee engagement, empowerment, and common goals
- Being responsible for all business decisions within the hotel
- Having excellent communication and interpersonal skills
The ideal candidate will have:
- 3-5 years of experience as a General Manager in a 4 or 5-star environment
- Minimum of 2 years in a Group/Cluster GM role for two or more properties
- Experience in tenancy and property management
- Held a Senior Team position for at least two hotel openings
We offer a competitive rate of pay, PRSA pension scheme, career progression opportunities, employee assistance programme, digital wellness programme, complimentary meals on duty, discounted room & dining rates, and employee awards & staff recognition scheme.
We are a leading hospitality management company, managing and operating hotels on behalf of our owners. If you are a motivated and experienced professional looking for a new challenge, please apply today.
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