Waiter/Waitress
2 days ago
About Midlands
Midlands is a leading family-owned company with a rich history spanning over 30 years. With a presence in the UK and internationally, we pride ourselves on delivering exceptional dining experiences to our guests.
Job Summary
We are seeking a skilled and enthusiastic Waiter/Waitress to join our team at Midlands. As a key member of our service staff, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.
Key Responsibilities
- Greet guests upon arrival and escort them to their table
- Present menus and take orders for food and beverages
- Make recommendations to guests regarding food and beverage selections
- Serve food and beverages in a timely and efficient manner
- Check on guests throughout their meal to ensure satisfaction and address any issues
- Process payment for meals and handle cash and credit card transactions
- Assist with setup and clean-up of the restaurant before and after service
- Clean and reset tables for the next guests
- Collaborate with kitchen and bar staff to ensure accurate and timely delivery of food and beverages
Requirements
- Experience in a similar role
- Excellent communication skills
- Meticulous attention to detail, highly organized, and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgment and minimal direction
What We Offer
- Delicious, healthy meals while on duty – all free
- 30% discount in our restaurants for you and your friends and family
- Gym discount scheme
- Squadra – our people platform offering free discounts and rewards at thousands of companies worldwide
- Support in training and continuing professional development
- Online development training with our San Carlo App 'lacademia'
- Wagestream – giving you flexibility to access, track, build, and better manage your pay
- Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family
- Free confidential counseling sessions to help with you and your family's wellbeing
- Free online health portal – giving you resources at your fingertips to help you reach your goals
- Access to Hapi-life – a platform to help you live your life healthier, covering Mental, Financial, Social & Physical wellbeing
- Bring your friends and take part in our generous 'Refer a Friend' programme and earn up to £1000 per person
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