Senior Business Services Manager, CIB COO
2 weeks ago
About This Opportunity
We're seeking a highly skilled and experienced Senior Manager to join our Corporate & Institutional Banking (CIB) division as a Business Services Manager, reporting into the Head of Innovation and Productivity. This is an exciting opportunity to shape the future of our business and drive operational excellence.
Key Responsibilities
- Develop and implement a strategic plan to improve business processes and reduce costs.
- Lead the programme management of outsourcing and offshoring projects, ensuring seamless execution and minimal disruption to our operations.
- Build and maintain strong relationships with offshore partners, ensuring high-quality service delivery and compliance with regulatory requirements.
- Collaborate with cross-functional teams to identify and implement process improvements, leveraging technology and digital platforms to drive efficiency and innovation.
- Influence the development of our outsource and offshoring strategy, ensuring alignment with our business objectives and risk management framework.
Requirements
- Proven track record of delivering business transformation and process improvement initiatives.
- Experience in programme management, with a strong understanding of outsourcing and offshoring models.
- Excellent leadership and communication skills, with the ability to influence senior stakeholders and build strong relationships with offshore partners.
- Strong analytical and problem-solving skills, with the ability to identify and implement cost-saving initiatives.
- Ability to work in a fast-paced environment, with a focus on delivering high-quality results under pressure.
About Lloyds Banking Group
We're a leading financial services group, committed to helping Britain prosper. Our colleagues are passionate about making a difference to our customers, businesses, and communities. We're focused on creating a values-led culture, where everyone has the opportunity to make a real impact.
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Senior Business Services Manager, CIB COO
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Birmingham, Birmingham, United Kingdom Lloyds Banking Group Full timeAbout This OpportunityWe're seeking a highly skilled and experienced Senior Manager to join our Corporate & Institutional Banking (CIB) division as a Business Services Director, CIB COO - Process Improvement. As a key member of our team, you will be responsible for implementing, monitoring, and partnering our offshore and outsourced activities to drive...
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Senior Business Services Manager, CIB COO
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