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Administrative Support Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Macildowie Recruitment and Retention Full time

**Job Summary**

Macildowie Recruitment and Retention is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will provide high-level administrative support to our Directors and team members, ensuring the efficient running of our office.

Key Responsibilities:

  • Provide administrative support to Directors, including diary management, correspondence, and client engagement processes.
  • Manage the maintenance and retention of engagement letters, identification, and anti-money laundering information for all clients.
  • Perform reception duties, including meeting and greeting clients, offering refreshments, and managing the phone system.
  • Handle secretarial duties, including typing up accounts and preparation of all engagement letters.
  • Oversee GDPR management and ensure compliance across the office.
  • Prepare monthly and quarterly dividends and minutes as required by directors.
  • Manage all company billing, updating of registers, and client payment processing.
  • Assist with submission of accounts to Companies House and HMRC and manage client document retention and archiving.
  • Liaise with financial advisors, solicitors, and mortgage lenders to prepare necessary documentation.
  • Monitor and order office supplies and assist in identifying IT equipment needs.
  • Assist with ad-hoc duties, including post office runs and banking tasks.

Key Requirements:

  • Passionate about delivering exceptional client service and maintaining high standards.
  • Excellent communication skills, both verbal and written, with a confident and approachable demeanor.
  • Highly proficient in Microsoft Office Suite and IT systems.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • A proactive approach to problem-solving and process improvement.
  • Previous experience in a similar administrative role is advantageous.

What We Offer:

  • Exciting career development opportunities in a supportive and thriving work environment.
  • Competitive salary and benefits package.
  • The chance to be part of a dynamic team committed to excellence in client service.
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Referral programme

This role is working Monday to Friday 37.5 hours and the role is office-based.