Service Engineer
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Service Engineer to join our team at Getinge Ltd. As a Service Engineer, you will be responsible for providing exceptional service and support to our customers in the London and South East Area.
Key Responsibilities
- Carry out routine testing and maintenance of medical equipment to ensure optimal performance and safety.
- Diagnose and repair electrical and mechanical faults in medical equipment.
- Provide technical support and guidance to customers on the use and maintenance of medical equipment.
- Collaborate with the Service Office and Technical Services Department to ensure seamless service delivery.
- Develop and maintain strong relationships with customers to ensure high levels of customer satisfaction.
- Contribute to the development and implementation of service strategies to improve customer satisfaction and loyalty.
Requirements
- Recognized qualification in Electrical, Electronic, or Mechanical Engineering.
- Proven experience in field-based work, preferably in a medical equipment maintenance or repair role.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction and loyalty.
What We Offer
- A competitive compensation and benefits package, including private healthcare and travel allowance.
- A flexible approach to working patterns, with a range of enhanced family-friendly policies.
- A comprehensive training program, including on-the-job training and regular coaching and feedback.
- A collaborative and supportive work environment, with opportunities for career development and progression.
About Getinge Ltd.
Getinge Ltd. is a leading provider of medical equipment and services, committed to delivering high-quality products and solutions to the healthcare industry. We are passionate about making a difference in people's lives and are dedicated to providing exceptional service and support to our customers.
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