Service Engineer

2 weeks ago


Derby, Derby, United Kingdom Getinge Ltd. Full time

About the Role

We are seeking a highly skilled and experienced Service Engineer to join our team at Getinge Ltd. As a Service Engineer, you will be responsible for providing exceptional service and support to our customers in the London and South East Area.

Key Responsibilities

  • Carry out routine testing and maintenance of medical equipment to ensure optimal performance and safety.
  • Diagnose and repair electrical and mechanical faults in medical equipment.
  • Provide technical support and guidance to customers on the use and maintenance of medical equipment.
  • Collaborate with the Service Office and Technical Services Department to ensure seamless service delivery.
  • Develop and maintain strong relationships with customers to ensure high levels of customer satisfaction.
  • Contribute to the development and implementation of service strategies to improve customer satisfaction and loyalty.

Requirements

  • Recognized qualification in Electrical, Electronic, or Mechanical Engineering.
  • Proven experience in field-based work, preferably in a medical equipment maintenance or repair role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and loyalty.

What We Offer

  • A competitive compensation and benefits package, including private healthcare and travel allowance.
  • A flexible approach to working patterns, with a range of enhanced family-friendly policies.
  • A comprehensive training program, including on-the-job training and regular coaching and feedback.
  • A collaborative and supportive work environment, with opportunities for career development and progression.

About Getinge Ltd.

Getinge Ltd. is a leading provider of medical equipment and services, committed to delivering high-quality products and solutions to the healthcare industry. We are passionate about making a difference in people's lives and are dedicated to providing exceptional service and support to our customers.



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