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Assistant Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Assistant Manager to join our team at The Orange Tree pub, a stylish and food-focused establishment located in a leafy suburb of London. As a key member of our management team, you will be responsible for leading our team to deliver exceptional customer service and driving sales growth.
Key Responsibilities:
- Lead and motivate a high-performing team to achieve sales targets and deliver exceptional customer service
- Develop and implement effective operational strategies to drive sales growth and improve customer satisfaction
- Manage inventory, labor costs, and other operational aspects of the pub
- Collaborate with the General Manager to develop and implement business plans and strategies
- Provide excellent customer service and resolve customer complaints in a professional and courteous manner
Requirements:
- Proven experience as an Assistant Manager or similar role in a hospitality or retail environment
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong business acumen and analytical skills, with the ability to interpret data and make informed decisions
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
- Commitment to ongoing learning and development, with a desire to progress in a career in hospitality
What We Offer:
- Access to our Career Pathway and development towards General Manager
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and Hotels
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme