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Customer Liaison Officer
2 months ago
We are seeking a highly skilled Customer Liaison Officer to join our team at Hammersmith & Fulham Council. As a key member of our Capital Projects team, you will be responsible for building strong relationships with residents, stakeholders, and contractors to ensure the successful delivery of capital projects.
Key Responsibilities- Develop and maintain effective communication channels with residents, stakeholders, and contractors to ensure timely and budget-friendly project delivery.
- Coordinate project information and updates to ensure transparency and accountability.
- Establish and maintain positive working relationships with contractors to ensure resident-centric project delivery.
- Collaborate with the Capital Delivery Team to identify and mitigate potential project risks.
- Provide exceptional customer service to residents and stakeholders, ensuring their needs are met and exceeded.
We are committed to creating a workplace that values diversity, equity, and inclusion. Our team is dedicated to building strong relationships with our residents and stakeholders, and we are looking for someone who shares our passion for delivering exceptional customer service.
What We OfferAs a Customer Liaison Officer at Hammersmith & Fulham Council, you will have access to a comprehensive total reward package, including a competitive salary, excellent benefits, and opportunities for professional development. We are committed to creating a flexible working environment that supports work-life balance.
Why Join Us?Hammersmith & Fulham Council is a forward-thinking organization that is committed to making a positive impact in our community. We are passionate about delivering exceptional customer service and creating a workplace that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.
