Financial Inclusion Specialist
4 weeks ago
Join our team at Citizens Advice St Helens and make a real difference in the lives of our clients.
About the Role:We are seeking a skilled and compassionate Financial Inclusion Officer to join our team. As a key member of our front-line response to the cost of living crisis, you will work in partnership with the Hope Centre to help local foodbank users.
Key Responsibilities:
- Co-ordinate access to advice for allocated clients who are at higher risk of disengaging from advice services.
- Assist clients throughout their advice journey, improving their financial wellbeing by checking they are in receipt of the correct welfare benefits.
- Identify and make grant & trust fund applications as appropriate, and advise on other income maximisation options.
- Help clients prepare a household budget and support them in gathering up-to-date financial information in preparation for appointments.
- Research and explore options and implications so that clients can make informed decisions.
What We Offer:
- 25 days annual leave.
- Salary: £23,000 + up to 5% pension.
- Hybrid working from home, office, and Foodbanks in the St Helens District.
How to Apply:
Please submit your application by 12.00 noon on Friday 1st November. We look forward to hearing from you.
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