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Domestic Support Specialist
2 months ago
Job Overview
The Informatics Department has an opportunity for a Call Receptionist/Switchboard Operator in Day and Night and Day Shifts. The positions are for a busy healthcare environment.
To work as part of a team providing a comprehensive, high-quality switchboard service to a large healthcare organization, working hours a day, days a week.
Out of hours, use a computer to find patients who have been admitted using a site-specific system. Operate the internal paging system to contact staff for both internal and external calls.
Main Duties of the Job
• Bleep long-range pagers, giving numeric and verbal information, awaiting response, and putting caller through to department as requested.
• Carry out various emergency procedures for cardiac arrest, fire, major incident, personal attack, etc. and maintain records in accordance with standing instructions/operational procedures.
• Replace batteries for internal paging receivers, arrange a replacement pager if faulty, and provide instructions to bleep holders on correct usage.
Working for Our Organization
We are a large healthcare organization providing a full range of primary, community, mental health, acute, and elective hospital services for a population across North Wales.
We are committed to promoting equality and diversity and are proud to welcome applicants under the 'Disability Confident Employer' scheme.
