IT Account Director

7 days ago


Warminster, Wiltshire, United Kingdom iO Associates Full time

About iO Associates

iO Associates is a dynamic and fast-growing Managed IT Service Provider based in the UK, known for its award-winning track record in both business growth and staff development. We are now seeking to expand our talented team by welcoming a motivated and experienced Account Manager to join us on a permanent basis. This role will be hybrid and offering a competitive salary of up to £42K PLUS an excellent benefits package.

Job Summary

As an Account Manager with iO Associates, you'll play a pivotal role in fostering and maintaining strong client relationships, acting as a trusted outsourced IT Manager. You will work closely with key client stakeholders, delivering critical information systems, evaluating IT infrastructure, identifying risks, and presenting tailored solutions to enhance business efficiency and drive growth.

Key Responsibilities

  • Collaborate with a team of in-house IT experts, participating in business reviews and strategy meetings with client decision-makers.
  • Oversee all technology operations, ensuring they align with established processes and best practices.
  • Devise and implement information policies that support our clients' strategic goals.
  • Work closely with clients to understand their business needs and provide tailored IT solutions.

Requirements

  • IT professionals with advanced 2nd line or 3rd line technical experience ready to transition into a client-facing role.
  • Candidates with prior experience as an Account Manager, IT Account Manager, or a similar position.
  • Proven experience as an Account Manager, IT Account Manager, Customer-facing 3rd line support, or Junior Account Manager (3+ years).

What We Offer

If you're an IT professional ready to elevate your career and make a significant impact as an Account Manager, this opportunity with iO Associates could be the perfect next step.


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