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Bank Support Worker
2 months ago
We are seeking a compassionate and resilient Bank Support Worker to join our team at Look Ahead Care Support and Housing. As a Bank Support Worker, you will provide support to customers with learning disabilities and mental health needs, promoting social inclusion and independent living.
Key Responsibilities- Work proactively with other team members to handle service caseload and administrative responsibilities
- Build supportive relationships with customers, conducting key work sessions to achieve Support Plan goals
- Ensure ongoing assessment and management of risks associated with customers, adopting a positive risk-taking approach
- Proactively manage risk and safety in and outside of customers' living environments
- Support customers with domestic tasks, including practical assistance where needed
- Undertake administrative work and maintain accurate records to professional standards
- Report observations relating to customers' welfare
- Develop and maintain links with key agencies and service providers to provide engagement opportunities for customers
- Enable customers to access community facilities, providing support as directed
- Enjoys social interaction and the company of others, participating in local activities to encourage customer involvement
- Approachable and open behavior, preferring to work as part of a group or team
- Fundamentally calm and resilient, with high levels of self-esteem and confidence
- Practical and logical mind, with excellent organizational skills
- Flexible and open to feedback and self-development
- Thrives in dynamic, diverse environments and is respectful, articulate, and sensitive in communication style
Look Ahead is a leading not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6,000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
