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Co-ordinator of Support Services Scotland

2 months ago


Montrose, Angus, United Kingdom RNLI Full time
Job Overview

We are seeking a highly skilled and experienced Support Coordinator to join our team in Scotland. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our services.

Key Responsibilities
  • Provide exceptional support to our teams and stakeholders, ensuring timely and effective resolution of queries and issues.
  • Develop and maintain strong relationships with our teams, partners, and stakeholders, promoting a culture of collaboration and open communication.
  • Contribute to the development and implementation of support strategies, processes, and procedures, ensuring alignment with our business objectives.
  • Collaborate with our teams to identify and address support gaps, ensuring our services are delivered to the highest standards.
Requirements
  • Proven experience in a support role, with a strong track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and address complex support issues.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
About Us

We are a leading maritime charity, dedicated to saving lives at sea. Our purpose is simple: to protect the vulnerable, prevent tragedy, and promote safety at sea. We are proud of our heritage and our commitment to making a difference in the lives of those we serve.