Barista Team Lead
1 month ago
About the Role
We're looking for a skilled and passionate Barista Maestro to join our team as a Team Leader. As a Barista Maestro, you'll be responsible for leading a team of Baristas to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities
- Lead a team of Baristas to achieve sales targets and deliver high-quality customer service
- Train and develop Baristas to improve their skills and knowledge
- Monitor and maintain store standards, including health and safety and stock management
- Collaborate with the store management team to achieve business objectives
- Provide excellent customer service and resolve customer complaints
What We Offer
We're proud to offer a range of benefits to our team members, including:
- Competitive hourly rate
- Opportunities for career progression and professional development
- Free handmade drinks and 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan and Life Insurance & Income Protection Cover
- Share Incentive Plan and Salary Sacrifice Pension Scheme
- Cycle to Work Scheme and Shoes for Crews
- Huge savings on gym memberships and fitness accessories
- Dedicated Feel Good discounts platform and app
About Us
At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and team members. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.
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