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    Waterlooville, United Kingdom Vine Medical Group Full time

    Job summary Vine Medical Group is recruiting for a part time Prescription Clerk to join our PharmacyTeam. Prescription Clerks work aspart of our Practice Pharmacy Team supporting clinicians in the management and preparationof prescriptions. They assist ourpatients with medication and prescription queries viaphone and email. Prescription Clerks...

Pharmacy Assistant

2 months ago


Waterlooville, Hampshire, United Kingdom Vine Medical Group Full time

About the Role

Vine Medical Group is seeking a skilled Prescription Clerk to support our Pharmacy Team in providing exceptional patient care.

Key Responsibilities

  • Process repeat medication requests, ensuring accuracy and efficiency in data entry and patient communication.
  • Expedite urgent prescriptions to maintain a safe and responsive service for patients.
  • Coordinate and prepare repeat prescriptions, managing patient and pharmacy liaison, and ensuring accurate recording within clinical records.
  • Manage pharmacy team emails and support daily Docman workflow.
  • Communicate with patients regarding prescription queries and issues, and ensure timely resolution.
  • Collaborate with pharmacists and clinicians to address medication queries and supply issues.
  • Complete medicine management tasks as advised by GPs, and ensure patient queries are highlighted to relevant staff.
  • Regularly review and remove expired prescriptions from patient records, ensuring data accuracy and security.

Requirements

  • GCSE in English and Maths or equivalent.
  • Experience in an administrative role, preferably in an NHS environment or similar patient-facing setting.
  • Excellent organisational and time management skills, with a working knowledge of Microsoft 365.
  • Good communication and interpersonal skills, with the ability to work effectively in a team.
  • Ability to work independently, use initiative, and determine own priorities.
  • Understanding of confidentiality and data protection principles.

About Us

Vine Medical Group is one of the largest practices in the locality, caring for over 26,500 patients across four locations. We offer a family-friendly work environment, flexible working patterns, and opportunities for career development.