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Retail Store Supervisor
2 months ago
Carhartt WIP is part of the WIP Trading AG, a family-owned business group that started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s.
We develop our own collections based on workwear originals, aiming to continuously progress and evolve while staying true to our origins.
Your Responsibilities:- Supervise the team to achieve the highest possible levels of customer service and performance.
- Ensure that customer service standards are adhered to and business opportunities are maximized.
- Awareness and supervision of the store presentation, including cleanliness, visual display, and merchandising.
- Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists, and cash handling.
- Supervise the team to ensure adherence within the store of all company policies and procedures.
- Maintain open communication within the store and across to other departments.
- Retail or service industry experience.
- Excellent communication skills.
- Ability to work within a team.
- Proven selling skills.
- Confidence.
- Understanding of our customer base and their expectations.
