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Business Support Executive
2 months ago
About Dawsongroup
Dawsongroup is a rapidly expanding business that values progression and rewards its employees for their hard work and successes.
Job Summary
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Executive. As a key member of our truck and trailer business, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our fleet.
Key Responsibilities
- Fleet Operations and Administration: Effectively manage the day-to-day operations of our truck and trailer fleet, including coordinating maintenance schedules and ensuring compliance with regulatory requirements.
- Customer Service: Provide high-quality customer service to our truck and trailer customers, responding to their queries and resolving any issues in a timely and professional manner.
- Logistics and Coordination: Coordinate the delivery and collection of vehicles to customers and our branches, ensuring timely and efficient transportation.
- General Administration: Perform various administrative tasks, including data entry, record-keeping, and reporting.
Requirements
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Administrative Skills: Strong administrative skills, including proficiency in Microsoft Office and ability to learn new systems quickly.
- Organizational Skills: Highly organized and able to prioritize tasks effectively, managing multiple projects and deadlines.
- Problem-Solving Skills: Ability to think critically and resolve problems in a logical and methodical way.
- Right to Work in the UK: Must have the right to work in the UK.
- Clean Driving License: Must have a clean driving license.
Desirable Qualifications
- Asset Rental or Transport Experience: Prior knowledge or experience of asset rental, distribution, or transport would be advantageous, but is not essential.
What We Offer
Dawsongroup offers a dynamic and rewarding work environment, with opportunities for career progression and professional development. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
