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Facilities Operations Manager
2 months ago
Facilities Operations Manager - Join Connect With Limited as a Facilities Operations Manager, overseeing a diverse portfolio of clients across various sectors.
This role requires a proactive leader to manage both client relationships and team performance, ensuring exceptional service delivery through effective communication and innovative solutions.
The ideal candidate will possess extensive experience in facilities management, demonstrating a strong history of delivering top-tier customer service. You should be adept at multitasking and have proven skills in team leadership.
Flexibility is essential, as our clients operate year-round, necessitating occasional out-of-hours or weekend work.
Key Responsibilities:
- Directly manage critical client relationships.
- Oversee budgetary responsibilities and promote new initiatives.
- Engage in problem-solving and the training and development of staff.
- Collaborate with senior management to enhance service offerings, utilizing advanced software and systems.
- Drive sustainability initiatives within the organization, focusing on recycling and the use of eco-friendly products.
Core Competencies:
- People Management
- Health & Safety Oversight
- Financial Management
- Contract Oversight
- Client Relationship Management
Qualifications:
- Proven experience in a similar facilities management role.
- Background in service provision, hospitality, or recruitment is advantageous.
- Experience in recruiting and managing local teams.
- Proficient in MS Office and fully computer literate.
- Exceptional client relationship management skills.
- A people-oriented approach with a commitment to the highest standards of customer service.
