Aftersales Administrator

3 weeks ago


Southampton, Southampton, United Kingdom CV-Library Full time
Aftersales Invoice / Claims Administrator - Southampton Prestige Franchised Motor Dealership Salary: £28-30k Hours: Mon-Fri - 8.30pm, Sats - As and when required (paid at overtime) The Role: As a key member of the Service Team, you will play a critical part in ensuring the smooth operation of our aftersales services. Your primary responsibility will be to prepare and submit repair and maintenance claims, as well as warranty claims, ensuring the quality and compliance of all documentation. Key Responsibilities: • Prepare and submit repair and maintenance claims and warranty claims • Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt • Collaborate with the Service Team to ensure seamless communication and efficient processing of claims Requirements: • Experience working in an automotive service operation or in a comparable role • Proven track record in warranty/service contract administration • Basic computer skills as well as general business knowledge • General IT knowledge of Microsoft Office applications What We Offer: • 25 days annual leave (not including Bank Holidays) increasing with length of service • Discounted car purchase scheme & colleague car benefit offers • Training and continual self-development • Free Eye Care Vouchers • Cycle To Work Scheme • Pension Scheme • Free life assurance equivalent to twice your salary • Discounted shopping portal

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