Vice President II, Quality Assurance
13 hours ago
BNY Mellon is seeking a highly skilled and experienced Vice President II, Quality Assurance to join our Sanctions Operations QA team. As a key member of our team, you will be responsible for leading and managing screening alert teams, fostering a collaborative and high-performing team environment, and overseeing staffing and resource allocation.
Key Responsibilities:- Lead and manage screening alert teams composed of QA team leads and QA analysts by providing leadership, guidance, and support, ensuring their professional development and growth.
- Foster a collaborative and high-performing team environment, promoting effective communication and knowledge sharing.
- Oversee staffing and resource allocation by conducting ongoing capacity planning to meet operational needs and optimize team performance.
- Collaborate with Sanctions Operations managers to address identified QA errors and execute remediation activities.
- Coordinate and execute remediation activities in collaboration with Sanctions Operations managers to resolve identified issues effectively.
- Ensure timely and effective resolution of QA errors, minimizing impact on operations and maintaining quality standards.
- Utilize QA data to identify alert review process issues and conduct root cause analysis for remediation.
- Collaborate with Sanctions Operations managers to conduct root cause analysis to identify underlying causes of process issues.
- Collaborate closely with Core Processor teams to understand and address QA findings.
- Develop and implement remediation plans to address identified issues, improving the efficiency and effectiveness of the alert review process.
- Oversee the QA function to ensure compliance with defined deadlines, quality standards, and QA policies and procedures.
- Implement quality control measures to monitor and assess the effectiveness of the QA process.
- Identify opportunities for process improvements and implement best practices to enhance the overall QA function.
- Oversee new hire, yearly, and ad-hoc QA training.
- Function as the final decision-maker in cases of disagreement between QA Analysts and QA Team Leads regarding the disposition of QA reviews.
- Present to Bank senior leadership on the state of the QA function.
- Bachelor's degree or equivalent combination of education and work experience required.
- Advanced/graduate degree preferred.
- 7 years of financial crime-related alert review experience preferred, including 2 years acting as team lead.
- Proven experience in effective communication with upper management, delivering clear and concise reports on activities, findings, and progress.
- Ability to manage high-stress feedback from stakeholders, maintaining composure and professionalism while addressing concerns and implementing necessary corrective actions.
- Demonstrated capacity to prioritize and promptly respond to urgent business needs, ensuring minimal disruption to operations and upholding quality standards.
- Effective communication skills both verbal and non-verbal to interact with vendors and internal stakeholders.
- Ability to work across organizational lines and proactively problem solve and support with stakeholders at all levels of the organization.
- Strong analytical, problem-solving, organizational, and time management skills.
- Project management experience with proven ability to oversee multiple team members simultaneously.
- Excellent written, verbal, and presentation skills.
- Proficiency using vendor management and risk management software or tools.
- Proven decision-making ability.
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
-
Quality Assurance Vice President II
3 days ago
Manchester, United Kingdom BNY Mellon Full timeJob Title: Vice President II, Quality AssuranceBNY Mellon is seeking a highly skilled and experienced professional to join our Sanctions Operations QA team as a Vice President II, Quality Assurance. This role is located in Manchester and offers a hybrid working arrangement.About the Role:We are looking for a talented individual to lead and manage screening...
-
Quality Assurance Vice President II
3 days ago
Manchester, United Kingdom BNY Mellon Full timeJob Title: Vice President II, Quality AssuranceBNY Mellon is seeking a highly skilled and experienced professional to join our Sanctions Operations QA team as a Vice President II, Quality Assurance. This role is located in Manchester and offers a hybrid working arrangement.About the Role:We are looking for a talented individual to lead and manage screening...
-
Vice President II, Quality Assurance Manager
3 days ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full timeJob Title: Vice President II, Quality AssuranceAt The Bank of New York Mellon Corporation, we are seeking a highly skilled and experienced Vice President II, Quality Assurance to join our Sanctions Operations QA team in Manchester. This is a hybrid working role that requires strong leadership and management skills, as well as a deep understanding of quality...
-
Vice President II, Quality Assurance Manager
3 days ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full timeJob Title: Vice President II, Quality AssuranceAt The Bank of New York Mellon Corporation, we are seeking a highly skilled and experienced Vice President II, Quality Assurance to join our Sanctions Operations QA team in Manchester. This is a hybrid working role that requires strong leadership and management skills, as well as a deep understanding of quality...
-
Vice President II, Quality Assurance Manager
3 days ago
Manchester, United Kingdom BNY Full timeJob Title: Vice President II, Quality Assurance ManagerAbout the Role:We are seeking a highly skilled and experienced Vice President II, Quality Assurance Manager to join our Sanctions Operations QA team in Manchester. As a key member of our team, you will be responsible for leading and managing screening alert teams, overseeing staffing and resource...
-
Vice President II, Quality Assurance Manager
3 days ago
Manchester, United Kingdom BNY Full timeJob Title: Vice President II, Quality Assurance ManagerAbout the Role:We are seeking a highly skilled and experienced Vice President II, Quality Assurance Manager to join our Sanctions Operations QA team in Manchester. As a key member of our team, you will be responsible for leading and managing screening alert teams, overseeing staffing and resource...
-
Vice President, Client Service Manager II
14 hours ago
Manchester, United Kingdom BNY Full timeJob Title: Vice President, Client Service Manager IIAt BNY, we're seeking a highly skilled and experienced professional to join our Client Services team as a Vice President, Client Service Manager II. This role is responsible for managing a team of client service professionals, providing quality support to our clients, and maintaining great relationships...
-
Vice President, Client Service Manager II
15 hours ago
Manchester, United Kingdom BNY Full timeJob Title: Vice President, Client Service Manager IIAt BNY, we're seeking a highly skilled and experienced professional to join our Client Services team as a Vice President, Client Service Manager II. This role is responsible for managing a team of client service professionals, providing quality support to our clients, and maintaining great relationships...
-
Manchester, United Kingdom BNY Full timeVice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients...
-
Vice President, Client Service Manager II
2 weeks ago
Manchester, Greater Manchester, United Kingdom BNY Full timeJob Description Vice President IIAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...
-
Vice President, Client Service Manager II
2 weeks ago
Manchester, United Kingdom BNY Full timeJob Description Vice President IIAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with...
-
Vice President, Middle Office Manager II
1 day ago
Manchester, United Kingdom BNY Full timeVice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients...
-
Vice President II, Quality Assurance
7 days ago
Manchester, Greater Manchester, United Kingdom BNY Full timeJob Description At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our...
-
Vice President, Middle Office Manager II
2 weeks ago
Manchester, Greater Manchester, United Kingdom BNY Full timeJob Description Vice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create...
-
Vice President, Middle Office Manager II
2 weeks ago
Manchester, United Kingdom BNY Full timeJob Description Vice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with...
-
Vice President, Middle Office Manager II
1 day ago
Manchester, Greater Manchester, United Kingdom BNY Full timeVice President II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our...
-
Manchester, United Kingdom BNY Full timeVice President, Business Planning and Analysis II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to...
-
Senior Vice President and Vice President
3 days ago
Manchester, United Kingdom BNY Mellon Full timeJob Title: Senior Vice President and Vice PresidentWe are seeking a highly skilled and experienced Senior Vice President and Vice President to join our Risk team at BNY Mellon. As a key member of our team, you will be responsible for identifying and analyzing financial risk regulations globally, providing business and risk functions with advice on...
-
Senior Vice President and Vice President
3 days ago
Manchester, United Kingdom BNY Mellon Full timeJob Title: Senior Vice President and Vice PresidentWe are seeking a highly skilled and experienced Senior Vice President and Vice President to join our Risk team at BNY Mellon. As a key member of our team, you will be responsible for identifying and analyzing financial risk regulations globally, providing business and risk functions with advice on...
-
Vice President, Client Service Manager II
4 weeks ago
Manchester, United Kingdom BNY Full timeJob Description Vice President IIAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with...
