Customer Service Representative

4 weeks ago


Cleckheaton, Kirklees, United Kingdom Brook Street UK Full time
Customer Service Advisor Opportunity

We are seeking a skilled Customer Service Advisor to join our Contact Centre team in Cleckheaton. As a key member of our team, you will be responsible for handling incoming calls and enquiries from customers, providing professional and efficient support.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer queries and concerns in a timely and professional manner.
  • Use computer systems to log and process customer information, ensuring accurate and efficient handling of customer interactions.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong problem-solving skills, with the ability to think critically and resolve customer issues effectively.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.

Brook Street UK is an equal opportunities employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.



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