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Project Director

2 months ago

London, Greater London, United Kingdom M3 Global Research Full time
Job Summary

M3 Global Research is seeking a highly skilled and experienced Project Director to lead our international market research projects. As a key member of our team, you will be responsible for managing projects from start to finish, ensuring client satisfaction and project financial goals are met.

Key Responsibilities
  1. Project Management
  • Manage international market research projects through the entire project lifecycle, ensuring client satisfaction and project financial goals are met.
  • Coordinate project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
  • Program, translate, overlay, and test projects, ensuring quality standards and timelines are met.
  • Launch projects and analyze results, providing detailed feedback to clients with a solution approach.
  • Manage fieldwork, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery.
  • Ensure market research participants have a positive project experience by following sampling practices and ensuring incentive approvals and project queries are handled in a timely manner.
  • Provide clients with agreed-upon deliverables within expected timelines and quality.
  • Meet billing deadlines and goals, ensuring high adherence to internal processes.
Team Management
  • Support the training and management of junior project managers, collaborating with senior management to lead, motivate, and develop junior staff.
  • Guide and lead junior staff assigned to support and work on projects managed by the Project Director.
Client Service
  • Partner with sales and client service teams to address issues and/or make recommendations to improve performance on market research studies.
  • Support the execution of client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey.
Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree or equivalent work experience.
  • Minimum 3-5 years' experience in market research project management, preferably in healthcare.
  • Strong Microsoft Office skills, including Excel, Outlook, and Word.
  • The ability to manage multiple online research projects accurately and on-time in a fast-paced environment.
What We Offer

M3 Global Research offers a competitive benefits package, including:

  • 25 days annual leave.
  • Participation in an annual bonus scheme linked to the profitability of the business.
  • Pension 4%/4% employee/employer contributions of qualifying earnings.
  • Company's medical cash plan, including subsidised gym membership and a staff discount scheme.
  • Cycle scheme.