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Hospitality Staff

2 months ago

Brockworth, Gloucestershire, United Kingdom ESS Full time
Job Description

Job Title: Hospitality Staff

Job Summary:

We are seeking a highly motivated and customer-focused Hospitality Staff to join our team at ESS. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities:

  • Greet and welcome guests, ensuring they feel valued and respected
  • Provide personalized service, taking the time to understand and meet the needs of our guests
  • Be knowledgeable about our menu and make recommendations to guests, ensuring they have a seamless and enjoyable dining experience
  • Represent ESS and maintain a positive brand image, embodying our values of excellence, integrity, and teamwork
  • Comply with food handling and hygiene standards, ensuring a safe and healthy environment for our guests
  • Comply with health and safety regulations, taking responsibility for your own safety and the safety of others

Requirements:

  • A passion for delivering outstanding customer service, with a focus on exceeding guest expectations
  • The ability to work under pressure, remaining calm and composed in fast-paced environments
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
  • A desire to succeed in your role, with a willingness to learn and grow with our team

About ESS:

ESS is a leading provider of hospitality services to the Defence, Government, and Energy sectors. We pride ourselves on delivering exceptional customer service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we would love to hear from you.