Business Operations Specialist
4 weeks ago
Taptap Send is a leading cross-border fintech company dedicated to reducing inequity by helping immigrants move money home. We are seeking a highly analytical generalist to join our business operations team as a Business Operations Specialist.
Key Responsibilities- Lead special projects to improve costs and quality of service in customer support
- Build data tooling and continuous improvement processes to identify, size, and prioritize projects
- Work cross-functionally with technical colleagues to build scalable systems and tools
- Design and improve operational processes, ensuring successful implementation
- Conduct ad hoc analysis using SQL and gSheets to structure complex problems
- 3-5 years of experience in improving operations in a data-intensive environment
- Familiarity with SQL and proficiency in Excel
- Nice to have: fluency in languages beyond English
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We strongly encourage applications from underrepresented communities.
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Technical Operations Specialist
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Technical Operations Specialist
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Business Operations Specialist
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