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Sales and Marketing Coordinator
2 months ago
We are seeking a highly skilled and motivated Sales Administrator to join our team at Si Recruitment. As a Sales Administrator, you will play a crucial role in supporting our sales team in achieving their goals.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to build strong relationships with customers. You will be responsible for processing customer orders, answering queries, and providing exceptional customer service.
Key Responsibilities:
- Order Processing: Accurately process customer orders, ensuring timely and efficient delivery of products.
- Customer Service: Provide exceptional customer service, responding to queries and resolving issues in a professional and courteous manner.
- Relationship Building: Build and maintain strong relationships with customers, understanding their needs and preferences.
- Product Knowledge: Develop a thorough understanding of our products and services, enabling you to provide expert advice to customers.
- Issue Resolution: Effectively resolve customer complaints and issues, ensuring customer satisfaction and loyalty.
Person Specification:
- Excellent Communication Skills: Strong written and verbal communication skills, with the ability to build rapport with customers.
