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Business Development Manager

2 months ago

Horley, Surrey, United Kingdom Air Partner Full time

About the Role:

We are seeking a highly motivated and experienced Business Development Manager to join our team at Air Partner. As a Business Development Manager, you will play a key role in driving business growth and expansion through the development of new sales opportunities and the management of existing client relationships.

Key Responsibilities:

  • Drive new business and sales opportunities through proactive client outreach and engagement
  • Develop sales opportunities, convert pipeline prospects into sales, and negotiate contracts for services and consultancy/training agreements
  • Meet individual and departmental sales targets
  • Prepare proposals and conduct briefings for current and prospective clients
  • Utilize the CRM system to support all sales activity and reporting
  • Support the achievement of better sales results for all company products and services
  • Conduct market research to actively seek out and identify selling and upselling opportunities and trends, as well as competitor initiatives
  • Assist with the collation of sales and marketing statistics
  • Support the marketing department by developing marketing initiatives to drive training, consultancy, and upsell programs
  • Help build and collate analytics and metrics to further develop initiatives based on client/market feedback
  • Update client bases about operational and organizational news and developments
  • Prepare/submits client tenders and present professionally and confidently as required
  • Monitor and maintain internal sales account management
  • Support the budgetary planning process
  • Manage allocated budget to maximize return on investment
  • Maintain routine cost control, providing monthly returns to the Finance Department
  • Visit clients nationwide with nights away (can be up to 4 nights out)
  • Occasionally travel (can be internationally) for liaison with airports, airlines, external suppliers, and customers
  • Identify and oversee Kenyon's attendance at appropriate industry events to further increase brand awareness and drive growth in products and services
  • Determine marketing and PR priorities to achieve revenue sales targets, to help ensure (marketing) activities are aligned to Sales and BD strategy
  • Identify opportunities and develop business cases for new service offerings
  • Manage multiple tasks, determining priorities as appropriate; with the flexibility to adapt and adjust to unforeseen circumstances
  • Liaise with managers across the business to ensure BD is aligned to available resources
  • Ensure all services are delivered in accordance with the quality management system

Requirements:

  • Success in consultative selling roles and experience driving business growth through expansion and acquisition of new customer accounts
  • At least two years of experience working in a commercial role or a role that requires a high degree of daily administration, accounting, statistics, reports, or logistics planning
  • Demonstrable success with meeting and exceeding personal sales targets
  • Experience developing relationships, influencing, and liaising with people at all levels
  • Proficiency in planning, scheduling, and resource management
  • A self-starting, tenacious, proactive, and results-driven individual
  • A full understanding of consultancy/training sales, renewals, and tender execution
  • Excellent written, verbal, and oral presentation skills
  • Willingness to travel nationally and internationally
  • An ability to handle multiple situations simultaneously
  • An ability to identify customer objectives and align solutions to overcome barriers and drive sales
  • Good business acumen, of sound judgment, and good decision-making
  • An ability to build and develop solid, productive relationships with clients and internal stakeholders
  • Confident at cold calling and prospecting
  • Strong customer focus
  • Resilience with an ability to deal with awkward clients
  • As required, the potential to work unsociable hours at the time of Kenyon operations to support operational deployments
  • A thorough understanding of marketing and negotiating techniques
  • Proven experience of upselling
  • Experience in CRM software (ideally Salesforce)
  • Proficient in MS Office Programs (Word, Excel, Outlook, and PowerPoint)
  • Formal qualifications in English and Maths (a minimum standard of GCSE English, GCSE Maths or equivalent)
  • An understanding of crisis management, emergency planning, or business continuity desirable but not mandated