Travel Money Specialist

2 weeks ago


Ballymena, United Kingdom Travelex Full time
Travel Money Advisor Role

Are you passionate about helping customers achieve their travel goals? Do you have a keen eye for detail and a love for numbers? We're seeking a skilled Travel Money Advisor to join our team at Travelex.

Key Responsibilities:
  • Nurture relationships with customers to understand their travel and currency needs, providing tailored solutions to meet their requirements.
  • Establish yourself as a trusted travel money advisor, providing expert advice on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently, ensuring seamless customer experiences.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Utilize your analytical skills to process daily online FX requests and deliveries.
Requirements:
  • Numerical proficiency, with a strong grasp of numbers and attention to detail.
  • IT proficiency, with experience using computers and in-house till systems.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • A desire to succeed and make a positive impact on customer experiences.
What We Offer:
  • A competitive salary and monthly bonus for hitting targets.
  • A wide range of employee benefits, including insurance, wellness programs, and discounts.
  • Flexible hours and shift patterns to suit a variety of lifestyles.
  • Opportunities for overtime and career advancement.

We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we'd love to hear from you.



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