Digital Experience Manager

2 months ago


Cirencester, Gloucestershire, United Kingdom Havas Helia Ltd Full time

About Havas Helia Ltd

Havas Helia Ltd is a leading customer engagement agency that empowers brands to strengthen their consumer relationships through innovative and meaningful customer experiences.

Our Mission

We are on a mission to become the best customer engagement agency in the UK, and we're looking for talented individuals to join our team to help us achieve this goal.

Job Summary

We are seeking a highly skilled Technical Project Manager to join our helia Technology team. As a Technical Project Manager, you will be responsible for managing the development and delivery of digital interactive marketing technology-based projects to our clients.

Key Responsibilities

  • Manage the development and delivery of digital interactive marketing technology-based projects to our clients.
  • Work with creative and development teams to estimate project costs and ensure projects are managed to budget, on time, and compliant with Havas' policies, procedures, and technical standards.
  • Plan and manage the delivery of digital interactive CX projects across martech platforms and cloud hosting environments.
  • Liaise with systems analysts, developers, creatives, CX designers, and testers to ensure solutions are defined, coded, and tested according to current Quality Management process.
  • Identify project-based risks and mitigation.
  • Manage accurate and timely communications of project status to clients and client service teams as required.

Requirements

  • Strong project management skills.
  • Ability to use software associated with managing projects effectively.
  • Knowledge of delivery of complex interactive customer experience systems across platforms.
  • Enthusiasm and energy to deliver multiple projects at the same time.
  • Be organized, an engineer, conscientious, and able to communicate effectively.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and talented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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