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Team Leader

2 months ago

Southwell, Nottinghamshire, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our team at Stonegate Group. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional customer service and create a welcoming atmosphere for our guests.

Key Responsibilities

  • Support and coach your team to achieve high standards of customer service and team performance
  • Work closely with the management team to develop and implement strategies to drive business growth and improve customer satisfaction
  • Ensure that all team members are aware of and adhere to company policies and procedures
  • Monitor and maintain high standards of cleanliness and organization in the workplace
  • Provide excellent customer service and resolve any customer complaints in a professional and timely manner

What We Offer

  • Award-winning training and development programs to help you grow and develop your skills
  • 25% off food and drink for you and all your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance and employee assistance programs

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio of brands includes names like Slug & Lettuce, Be At One, and Popworld. We are committed to providing a warm and welcoming environment for our guests and a supportive and inclusive workplace for our team members.