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Front of House Team Member
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Customer Service Ambassador
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Southwell, Nottinghamshire, United Kingdom Stonegate Group Full timeLocation: Admiral RodneyWe're looking for a great team player to join our team as a Front of House Team Member. No experience is necessary, as we'll teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests.Can you...Welcome and engage every guestPrepare and serve our high-quality food and drinkMake...
Front of House Team Leader
2 months ago
About Us
We're a leading operator of pubs, bars, and late-night venues in the UK, with a portfolio of diverse and well-known brands. Our pubs offer a warm and welcoming environment where guests can enjoy live sport, great food, and drinks.
The Role
We're seeking an experienced Team Leader to join our team at Admiral Rodney. As a Team Leader, you'll be responsible for supporting and mentoring your team, ensuring high standards of service and compliance, and creating a welcoming atmosphere for our guests.
Key Responsibilities
- Support and coach your team to deliver exceptional customer service
- Work closely with the management team to achieve business objectives
- Ensure compliance with company policies and procedures
- Develop and implement initiatives to improve customer experience
What We Offer
- Award-winning training and development programs
- 25% off food and drink for you and your friends in over 800 sites
- Referral scheme of up to £1,000 per person
- Dental insurance and employee assistance programs
About the Admiral Rodney
Our pub is a two-room business with a homely feel to the front and an amazing sports-focused bar to the rear. We serve a fine selection of drinks, including locally sourced real ale and delicious food from our extensive menu throughout the day.
Join Our Team
If you're a people person who's passionate about delivering exceptional customer service and creating a welcoming atmosphere, we'd love to hear from you. Please contact us to learn more about this exciting opportunity.