IT and Post Production Specialist
1 month ago
About the Role:
We are seeking an experienced IT and Post Production Technician to join our team at Searchlight. As a key member of our technical support team, you will be responsible for maintaining and troubleshooting both office and broadcast-related IT systems.
Key Responsibilities:
- Provide technical support for office IT infrastructure, including desktops, laptops, servers, networking devices, and storage solutions.
- Install, configure, and troubleshoot software, hardware, and peripheral devices.
- Collaborate with third-party vendors for software updates, hardware repairs, and new technology integrations.
- Assist in temporary and remote office set-up and support, including preparing devices for use on location.
- Develop and maintain local networks to optimize performance.
- Ensure the security and privacy of networks and computer systems.
- Provide guidance to users on IT-related issues.
- Organize, schedule, and record upgrades and maintenance.
- Conduct daily network backup operations.
- Monitor file management and recovery.
- Provide ad-hoc support and holiday cover to the IT Manager.
Post-production and Media Support:
- Provide technical support for post-production systems, including DaVinci Resolve, Avid Media Composer, Pro Tools, and other creative tools used in media editing and post-production.
- Train colleagues on unfamiliar office and editing software.
- Install and maintain NLE equipment and peripheral devices.
- Troubleshoot issues related to media storage and file formats.
- Perform media wrangling tasks, including system set-up, testing, ingesting, transferring, backing up, and organizing media files.
Broadcast and Production Support:
- Maintain and support broadcast systems, including Blackmagic Design hardware, the Avid Ecosystem, Adobe Suite applications, and other broadcast-focused tools.
- Perform system upgrades, installations, and troubleshooting for broadcast-related technologies.
- Assist with the configuration of live streaming set-ups, including audio/video feeds, encoders, and streaming software.
Cross-departmental Collaboration:
- Work closely with Production and post teams to maintain seamless workflows.
- Ensure all departments are aligned on security, system capabilities, software requirements, and troubleshooting best practices.
Requirements:
- Substantial IT support experience.
- Relevant qualifications in IT, Broadcast Engineering, Media Technology, or a related field.
- Knowledge of broadcast technologies, including Adobe Suite and Blackmagic Design.
- Strong understanding of video/audio file formats, codecs, and compression techniques.
- Experience in network troubleshooting, user account management, and IT security.
- Familiarity with macOS, Windows, and Linux operating systems, as well as media storage solutions.
What to Expect:
- Searchlight only advertises active roles.
- Your details will be sent directly to the Consultant handling this role.
- We aim to respond to candidates within 14 days.
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