IT and Post Production Specialist

1 month ago


West Yorkshire, United Kingdom SEARCHLIGHT Full time
Job Title: IT and Post Production Technician

About the Role:

We are seeking an experienced IT and Post Production Technician to join our team at Searchlight. As a key member of our technical support team, you will be responsible for maintaining and troubleshooting both office and broadcast-related IT systems.

Key Responsibilities:

  • Provide technical support for office IT infrastructure, including desktops, laptops, servers, networking devices, and storage solutions.
  • Install, configure, and troubleshoot software, hardware, and peripheral devices.
  • Collaborate with third-party vendors for software updates, hardware repairs, and new technology integrations.
  • Assist in temporary and remote office set-up and support, including preparing devices for use on location.
  • Develop and maintain local networks to optimize performance.
  • Ensure the security and privacy of networks and computer systems.
  • Provide guidance to users on IT-related issues.
  • Organize, schedule, and record upgrades and maintenance.
  • Conduct daily network backup operations.
  • Monitor file management and recovery.
  • Provide ad-hoc support and holiday cover to the IT Manager.

Post-production and Media Support:

  • Provide technical support for post-production systems, including DaVinci Resolve, Avid Media Composer, Pro Tools, and other creative tools used in media editing and post-production.
  • Train colleagues on unfamiliar office and editing software.
  • Install and maintain NLE equipment and peripheral devices.
  • Troubleshoot issues related to media storage and file formats.
  • Perform media wrangling tasks, including system set-up, testing, ingesting, transferring, backing up, and organizing media files.

Broadcast and Production Support:

  • Maintain and support broadcast systems, including Blackmagic Design hardware, the Avid Ecosystem, Adobe Suite applications, and other broadcast-focused tools.
  • Perform system upgrades, installations, and troubleshooting for broadcast-related technologies.
  • Assist with the configuration of live streaming set-ups, including audio/video feeds, encoders, and streaming software.

Cross-departmental Collaboration:

  • Work closely with Production and post teams to maintain seamless workflows.
  • Ensure all departments are aligned on security, system capabilities, software requirements, and troubleshooting best practices.

Requirements:

  • Substantial IT support experience.
  • Relevant qualifications in IT, Broadcast Engineering, Media Technology, or a related field.
  • Knowledge of broadcast technologies, including Adobe Suite and Blackmagic Design.
  • Strong understanding of video/audio file formats, codecs, and compression techniques.
  • Experience in network troubleshooting, user account management, and IT security.
  • Familiarity with macOS, Windows, and Linux operating systems, as well as media storage solutions.

What to Expect:

  • Searchlight only advertises active roles.
  • Your details will be sent directly to the Consultant handling this role.
  • We aim to respond to candidates within 14 days.


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