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Quality and Safety Administrative Coordinator

2 months ago


Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full time

Position Overview

The Quality and Safety Team within the Women's Health and Paediatrics division is seeking a proactive and innovative individual to join our team as a Quality and Safety Administrative Coordinator. This role is designed to support the team's objectives and enhance the overall effectiveness of our Quality and Safety initiatives.

This position offers a unique opportunity for a skilled administrator to contribute significantly to the Women's Health and Paediatrics Quality and Safety Team. The successful candidate will be instrumental in facilitating the coordination and support necessary for the successful implementation of various Q&S projects across the division.

The role demands high-quality administrative support in a dynamic office environment.

Key Responsibilities

  • Act as the primary point of contact for the Quality and Safety Team, managing both routine and complex inquiries and directing them to the appropriate team member.
  • Organize and prepare agendas and documentation for governance meetings throughout the division.
  • Collaborate with a diverse team in a fast-paced office, handling sensitive and intricate information while exercising sound judgment with minimal supervision.
  • Maintain and update the Division's Quality and Safety intranet pages and notice boards with relevant information and learning resources.
  • Ensure meticulous diary management, liaising with various stakeholders both internally and externally.
  • Keep local and Serious Incident investigation action plan trackers current and assist the team in gathering evidence for action plans.

About the Organization

Ashford and St. Peter's Hospitals NHS Foundation Trust serves a diverse population, providing a wide array of healthcare services through a dedicated workforce of over 3,700 professionals. Our commitment to excellence in patient care is matched by our dedication to staff wellbeing and professional development.

We strive to be a leading healthcare provider, fostering an environment that supports continuous improvement and innovation in clinical services.

Qualifications and Experience

Essential:

  • GCSEs in Maths and English or equivalent NVQ Level 3 in Business Administration or relevant experience.
  • Proven experience in an office environment, managing a variety of administrative tasks.
  • Experience in tracking and monitoring compliance and progress.

Desirable:

  • Familiarity with project management principles.

Knowledge and Skills

Essential:

  • Understanding of the Trust's vision, values, and strategic goals.
  • Knowledge of risk management and quality assurance systems.

Desirable:

  • Familiarity with clinical terminology.

Skills Required:

Essential:

  • Proficient in Microsoft Office applications, including Excel, Word, Publisher, and Outlook.
  • Strong verbal and written communication skills, with the ability to build effective working relationships across various teams.
  • Excellent organizational skills with the ability to prioritize tasks effectively.

Other Requirements:

Essential:

  • Ability to handle sensitive and confidential matters with discretion.

Desirable:

  • Demonstrated capacity for innovative problem-solving.