Department Team Lead

4 weeks ago


Newmarket, Suffolk, United Kingdom Halfords Full time

About the Role:

We're looking for a talented individual to join our team as a Department Coordinator. As a key member of our sales floor leadership team, you'll play a crucial role in delivering exceptional customer service and supporting the store management team to achieve our sales targets.

Key Responsibilities:

  • Supervise and coach a small team to deliver market-leading standards to our customers
  • Support the store management team to enable the best service delivery to our customers
  • Take on key holder responsibilities and follow all in-store security and stock loss procedures
  • Deliver on-the-job training and coaching to others
  • Work to tight deadlines and achieve exceptional results against sales targets

What You'll Get:

  • Store discount with 25% off most products across Halfords and Tredz
  • Employee discount with up to 50% off garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover with bike cover as standard for all annual policies
  • Discounts on everything from groceries and shopping to holidays, insurance, days out, restaurants, and more
  • Employee wellness programme offering free, independent, confidential support and counselling 24/7
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes significantly reduced
  • Life Assurance
  • Uniform
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle to Work scheme
  • Wagestream - a financial planning app that gives you more control over your pay
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and wellbeing services

About Us:

We're Halfords, the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. We're committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.


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