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Security Cell Reception Officer

2 months ago


Hereford, Herefordshire, United Kingdom Ministry of Defence Full time

Job Summary

The Security Cell Reception Administration Officer plays a pivotal role in the control of entry to the Ministry of Defence Establishment. This position requires administrative support to enable reception access control to function effectively. The successful candidate will be responsible for clerical work, communication, management of events, and the use of IT systems to support the organisation.

Key Responsibilities

  • Handle a range of routine activities that support the access control system, ensuring seamless integration with other departments.
  • Coordinate maintenance requirements to ensure minimal disruption to operations.
  • Work to tight timelines, communicating effectively with colleagues, stakeholders, and external agencies as needed.
  • Maintain communication with all departments within the Establishment and external agencies, providing timely updates and information.
  • Process clearance applications, ensuring compliance with relevant regulations and procedures.
  • Administer SharePoint pages applicable to the department, liaising with information managers and service operations as required.
  • Assist in decision-making, providing informed recommendations to senior management.
  • Demonstrate effective verbal and written communication and presentation skills to colleagues and stakeholders.
  • Work in a flexible and dynamic manner to deliver at the required business pace, adapting to changing priorities and deadlines.
  • Provide administrative support to the Officer Commanding (OC) and department, ensuring seamless day-to-day operations.
  • Complete tasks as directed by the Garrison Security Officer, including working from a separate remote location outside the Establishment.

Person Specification

  • Ability to work well with others in an encouraging and constructive way, fostering a positive team environment.
  • Excellent presentation and communication skills, both verbal and written, to effectively engage with colleagues and stakeholders.
  • Strong organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet strict deadlines.
  • Excellent IT skills, including word-processing, PowerPoint, and spreadsheets, to effectively utilise digital tools and systems.
  • Ability to use web packages, or willingness to learn, to stay up-to-date with the latest technologies and systems.
  • Ability to prioritise, work under pressure, and meet strict deadlines, ensuring seamless delivery of tasks and projects.

Behaviours

  • Making Effective Decisions
  • Working Together
  • Leadership

Benefits

  • Competitive salary of £24,985
  • Membership of the Civil Service Defined Benefit Pension scheme, with a Ministry of Defence contribution of £7,238
  • Learning and development opportunities tailored to your role
  • A culture encouraging inclusion and diversity
  • A Civil Service pension
  • An attractive leave package, starting at 25 days per year, increasing by 1 day per year up to a maximum of 30 days, and an additional 9 Bank/Public holidays
  • On-site parking, cafeteria, and sports facilities